Privacy policy
This policy explains what data the Margems website collects, why, and how you can control it. It is written with the Thai Personal Data Protection Act (PDPA) and the EU General Data Protection Regulation (GDPR) in mind.
Who processes the data
Your data is processed by Margems ("we"). For questions about personal data, contact us via the Contact page or the email shown on the site.
What we collect
- Form data: name, contact method and contact, country, answers and any photos you attach.
- Technical data: site language, the page the request came from, browser, and a one-way hash of your IP address for spam protection.
- Analytics data - only if you allowed it in the cookie banner.
Why
- To reply to your request and select a stone.
- To protect the forms from spam and abuse.
- To improve the site, if you agreed to analytics.
Legal bases: your consent when you send a form, and our legitimate interest in protecting the site.
Who we share it with
Requests reach our staff via Telegram and email. Cloudflare Turnstile may be used for spam protection. Your country is derived from your IP address using Cloudflare or the DB-IP database. If you allow analytics, visit data (without your name or contacts) is shared with Google (Google Analytics 4); Google may process data outside your country. We do not sell personal data.
How long we keep it
We keep requests as long as needed to reply and complete a deal, and no longer than the law requires. You can ask us to delete your data earlier.
Your rights
You can request access to your data, correction, deletion, restriction or portability, and withdraw your consent. To use these rights, contact us. You can also complain to the supervisory authority in your country.
Changes
We may update this policy. The current version is always published on this page.